Certified Salesforce Developers, Experts and MVPs
26
Apr

Why Salesforce Commerce Cloud?

Posted by Dazeworks

The Commerce Cloud platform is upheld by extensive industry experience and a powerful product strategy built on three fundamental differentiators: faster innovation, predictive intelligence, and unified commerce. Brands utilizing Commerce Cloud move to market faster, draw in more clients, and convey consistent shopping encounters over all channels – digital, mobile, social, and store. Commerce Cloud fosters an extensive group of worldwide retailers with insights, counsel, and inspiration to share. It  works seamlessly with other Salesforce clouds to power the entire customer journey. Together they ensure success for now and the future! What is Salesforce Commerce Cloud? Salesforce Commerce Cloud, formerly

Read More
Certified Salesforce Developers, Experts and MVPs
11
Apr

Why do Businesses need Community Cloud?

Posted by Dazeworks

In the present scenario, the main aim of businesses is to stay connected with their customers, employees and partners. Community Cloud can centralize all of these individual stakeholders into one community to benefit your business. Directly connect with customers, increase partner success and drive employee productivity like never before with Salesforce Community Cloud. Multiple communities can be easily created, accessed for specific needs and customized to represent any brand since the Community Cloud is built on the all-powerful Salesforce platform. You can personalise each customer’s experience to their specific interests. Customers can search the community to find information quickly and

Read More
Certified Salesforce Developers, Experts and MVPs
20
Mar

Why your Business needs Salesforce?

Posted by Dazeworks

The business world is in a period of digital transformation. As innovations develop, businesses over the globe are finding that time-tested methods that have kept them above water earlier may never again be sufficient. 70% of consumers say that new technologies have made it easier for them to take their business elsewhere. Salesforce CRM is an award-winning solution created by Salesforce as part of its extensive sales and marketing solutions under the Salesforce brand including separate systems for analytics, marketing, service, and community cloud. It is the #1 CRM solution provider and has been listed seven times consecutively on the

Read More
Certified Salesforce Developers, Experts and MVPs
20
Dec

Why Pardot Forms

Posted by Dazeworks

If you are new to Pardot the first thing you see after you log in is a Dashboard as shown below: Before we go further let us talk about what Pardot is: Pardot is a B2B, all in one marketing automation tool by Salesforce. Let us dive into it so that we can understand it better. Pardot is a digital platform to grow your business, where it helps to analyze your Customer Relationship Management (CRM) system. It reduces tension between the Sales and Marketing team and concentrates on generating revenue. It is very important to know which lead is hot

Read More
Certified Salesforce Developers, Experts and MVPs
6
Oct

Why is Sales Cloud Good for your Business

Posted by Dazeworks

Companies today are looking for ways to get ahead or stay ahead of their competition. It is about identifying, selling, and managing your prospects and customers to reach your sales objectives. It might seem straightforward, but it requires a thoughtful effort to determine how best to develop and implement your sales strategies, successful lead generation, customer tracking and interaction and monitoring the progress from lead to quote to sale. You need a solution that supports and responds to the needs of the business and allows for a flexible and adaptive platform that can change as your business changes. What is

Read More
Certified Salesforce Developers, Experts and MVPs
20
Sep

Why Use Omni-channel In Salesforce

Posted by Dazeworks

Why Use Omni-channel In Salesforce We all know what customer service is. But how can we take our customer service to the next level? What happens to our Cases, chats and who supports it? There were times, the agents had to look into the list, select a Case and reassign ownership to begin the work. But what happens if the agents selected a low priority Case compared to those of higher priority? What if the same agent consistently works on more complex Cases? The concept of Omni channel brings out the solution for all this. What “Assignment Rules” Lacked Lead

Read More
Certified Salesforce Developers, Experts and MVPs
24
Aug

Why Use Processes instead of Workflows and Triggers?

Posted by Dazeworks

Since the introduction of Processes, the “clicks-no-code” in Salesforce has transitioned to a whole new level. Lately, Processes have become an Admin’s Best Friend. There used to be times when even for a small requirement, the administrator would have to run to a developer. Let us take a common use case – when the Billing Address on the Account changes, we need to update the Mailing Address on all the associated Contacts. Such instances would require the Admin to write an Apex Trigger. But gone are those times! Welcome – Lightning Processes. Think of Processes as “Workflows on Steroids” or

Read More