Salesforce MVPs, Ninja series Blogs

Choosing the Right Salesforce Delivery Team Structure – Remote vs Hybrid

Posted by Pooja Pushpan

The debate of hybrid vs remote Salesforce consulting teams is not new. When selecting the right consulting partner, companies must understand there is no one-size-fits-all approach. Although the process can be perplexing, it is important to carefully weigh your options against several factors to make the right choice. We have gathered all the information you need about both models to compare and decide. A Remote Salesforce Team As the name suggests, a remote team is one that operates fully remotely. Companies go for this model to save money, but it has more benefits such as more talent accessibility and flexibility.

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Salesforce MVPs, Ninja series Blogs

How to Improve Generative AI Practices to Boost Data Privacy?

Posted by Pooja Pushpan

Every industry today is investing in Generative AI, raking in the benefits. However, the massive investment raises questions regarding legal and regulatory complexities. These questions center around security, data privacy, ethical use, and intellectual property. An updated knowledge of laws and regulations will allow organizations to use data properly and avoid any legal complications. Comprehend the Ethical Implications of AI Technologies Along with legal compliance, ethical considerations are also important when using Generative AI. At times, it can generate data that is ethically biased or questionable. Organizations must consider fairness, transparency, and responsibility for using such data. Moreover, there can

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Salesforce MVPs, Ninja series Blogs

All You Need to Know About Salesforce Knowledge

Posted by Pooja Pushpan

Salesforce is a widespread universe constantly expanding with new ideas and innovations. You will often stumble upon something new to learn and explore. Salesforce Knowledge is an initiative by the CRM giant to help its users stay updated with information that will be valuable to the users. In this blog, we will delve into everything you need to know about Salesforce Knowledge to optimize its usage. What is Salesforce Knowledge? It is a powerful knowledge management system integrated with the Salesforce platform. It enables businesses to create informative articles for their customers. These articles could be anything from providing details

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Salesforce MVPs, Ninja series Blogs

Best Practices for Improved Lead Conversion in Salesforce

Posted by Pooja Pushpan

As customers become more informed and careful with their purchase decisions, businesses are forced to rethink their sales approach. Entering the right leads and converting them into sales opportunities all in a central place can result in higher conversions and increased revenue. What does lead conversion mean in Salesforce world and are there any tools to make the process easier? In this blog, we will delve into some practices that help in boosting Salesforce lead conversion. Lead Conversion Process in Salesforce The process of converting lead records into contact records is called a lead conversion in Salesforce. It is categorized

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Salesforce MVPs, Ninja series Blogs

Salesforce Einstein Copilot Public Beta: What you Need to Know?

Posted by Pooja Pushpan

Salesforce has moved Einstein Copilot from closed to public beta. At Dreamforce 2023, Salesforce introduced Copilot solutions, amplifying its AI initiatives. It is a generative AI-powered solution that leverages the potential of LLMs (Large Language Models) to reinforce marketing, sales, and customer care teams. Now that the tool is finally available to the public, people are eager to know more about it, and rightfully so. Here in this blog, we will tell you what you need to know about it. What Makes Salesforce Einstein Copilot Stand Out from the Other AI Tools? With Salesforce Einstein Copilot, the CRM giant envisions

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