Salesforce’s number of users has exceeded 150,000, making it the most popular CRM system in the world. Implementing Salesforce can transform various processes of your organization for the better. Salesforce user adoption is a key metric that often gets overlooked after an implementation. What good is an implementation when the end-user is not utilizing the system at its fullest potential? In this blog, we highlight why Salesforce user adoption matters and how you can improve it.  Why Does Salesforce User Adoption Matter? Enhanced Data Management If the rate of Salesforce user adoption is low, it means that employees are not

The 2023 TrailblazerDX conference is here and we are thrilled. This is an event that admins, architects, developers, students, leaders, and entrepreneurs all look forward to. Why? TrailblazerDX conference brings boundless learning opportunities and much-needed guidance and inspiration to deliver top-notch innovations. In this blog, we will discuss everything you need to know about this much-waited conference.  What is TrailblazerDX? It is the annual learning event for Trailblazers across the Salesforce platform including Slack, Mulesoft, and Tableau. It is an ideal place for technology professionals to learn more about the platform and expand their knowledge and network. The host, Salesforce, 

Organizations across the globe are working hard to build high-quality software products and improve quality assurance efforts. Quality is an essential aspect that users consider while selecting a product. Therefore, software testing becomes crucial to the development process. Equally important are the software testing metrics highlighting the status of challenges, progress, and testing quality. In this blog, we’ll cover some key software testing metrics that determine a  product’s health and quality. Process Metrics Test Case Effectiveness The metric measures how efficiently test cases identify problems. It shows the quality of tests especially when high-value test cases are running. Additionally, it

Salesforce Field Service in its simplest form makes the adoption of digital transformation easier. Owing to this solution, your team can stay connected to tasks that require regular field visits or technical support in real-time. The comprehensive features of Salesforce Field Service pave the way for efficient workforce management. And in this blog, we’ll delve into how you can maximize the output from this solution with the proper implementation.  What is Salesforce Field Service? Formerly known as Field Service Lightning, Salesforce Field Service is a field solution offered by Salesforce. It facilitates team collaboration in real-time, remotely or on-site to