Most of us, at one point in time will have certainly felt that the Salesforce Console view is too restrictive in terms of the user interface. For instance, you are using the native Send Email and being within the console, the pages load within the same Chrome tab as sub tabs.
Customers expect instant gratification and responses to their queries. Noting that, we wanted to ensure that you never miss a notification. And so, we bring to you, the Salesforce Case Notifier – a Chrome extension that can make your life easier.You can now get instant Desktop Notifications each time a customer raises a Case.
