Salesforce Admin vs Salesforce Developer – Why You Need Both to Succeed as a Salesforce Organization
minutes read
Salesforce is one of the most powerful and dynamic business solutions in the world. Managing this growing platform takes more than one role and skill set in your organization.
As an end user, the resources you need to start looking for are Salesforce developers and administrators. The roles and responsibilities of a Salesforce developer and administrator crossover, but you need them to work hand in hand to bring out the best results from your Salesforce investment.
By the end of this blog, you will understand the role of a Salesforce developer and administrator and how you can hire them depending on your business requirements.
Who is a Salesforce Administrator?
Salesforce is one of the most powerful and dynamic business solutions in the world. Managing this growing platform takes more than one role and skill set in your organization.
As an end user, the resources you need to start looking for are Salesforce developers and administrators. The roles and responsibilities of a Salesforce developer and administrator crossover, but you need them to work hand in hand to bring out the best results from your Salesforce investment.
By the end of this blog, you will understand the role of a Salesforce developer and administrator and how you can hire them depending on your business requirements.
When Do You Need a Salesforce Administrator?
- You need a point of contact within the business to understand support requirements and process improvement requests.
- Your implementation partner has now completed your Salesforce project and you need a knowledgeable person to drive day-to-day operations.
Why Should you Hire a Certified Salesforce Administrator?
Expertise
A certified administrator boasts demonstrated proficiency in Salesforce through rigorous training and examination. They possess comprehensive knowledge of best practices, features, and functionalities of Salesforce, allowing them to optimize your Salesforce operations effectively.
Efficiency
A certified administrator can efficiently streamline your Salesforce processes, automate repetitive tasks, and enhance overall efficiency. They can customize Salesforce to cater to your business needs, optimizing productivity and reducing manual errors.
Problem-Solving
Certified administrators are trained to troubleshoot problems and offer prompt solutions. They can determine and resolve issues within Salesforce ensuring smooth operations and minimizing downtime.
Staying Updated
Salesforce regularly releases updates and new features. Certified administrators stay on top of these developments through continuous learning and certification maintenance. They can leverage the latest Salesforce capabilities to improve the overall business process.
Various Titles Under Salesforce Administrator
- Salesforce Support Analyst
- Salesforce Functional Analyst
- Salesforce Analyst
Expected Certifications From a Salesforce Administrator
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
Who is a Salesforce Developer
A deeply knowledgeable administrator will be able to solve 9 out of 10 business use cases using point and click tools on Salesforce and without writing a single line of code. However, the remaining 1 percent may still require some custom code. This can be complex and time consuming. This is where a Salesforce developer comes into the picture. A Salesforce developer integrates Salesforce with other systems and works on customizations according to requirements. They require a broad understanding of various development areas such as data modeling, platform development, Salesforce app customization, Apex programming, Visualforce basics, lightning framework and so on.
When Do you Need a Salesforce Developer
- Your environment requires complex customization.
- Integration is becoming super important for your org’s next stage of growth.
Why Should You Hiring a Certified Salesforce Developer?
Scalable Customization
Every business has different needs based on their size and goals. A certified Salesforce developer knows how to identify the changing needs of the business and provide scalable solutions. They can easily customize dashboards, improve user interface, set up a new workflow, and integrate new tools and capabilities. This proactive approach helps in maintaining consistency throughout the operations.
Seamless Integration
Salesforce enables seamless integration of abilities to facilitate top-notch productivity and extraordinary customer experience. An experienced Salesforce developer equipped with the right knowledge and skills can ensure that your system is integrated with effective capabilities. They can streamline the process and optimize overall performance with integration. It can help you tap into the potential of various applications such as supply chain software, ERP system, operation management software and many others.
Consistent Testing and Maintenance
Timely delivery of projects is detrimental for business growth and a skilled development team can ensure the same. A certified Salesforce developer understands the intricacies of the project and creates an effective workflow to ensure timely delivery. From implementation and integration to testing, and maintenance, Salesforce developers ensure each step meets deadlines.
Various Titles under Salesforce Developer
- Salesforce Technical Consultant
- Salesforce Engineer
- Salesforce Programmer
Expected Certifications From a Salesforce Developer
- Salesforce Platform Developer I
- Salesforce Platform Developer II
How Salesforce Developer and Salesforce Administrator Share Responsibilities?
| Responsibility | Salesforce Developer | Salesforce Administrator |
| Customization | Development of custom applications, features, and functionalities | Configuration or Salesforce using point-and-click-tools |
| Design and Implementation | Design tailored technical solutions | Translate business requirements into Salesforce configurations |
| Integration with third-party systems | Integrate Salesforce with third-party applications and databases | Establish and maintain integrations through Salesforce Connect. |
| Testing and debugging | Execute unit testing, debugging and code optimization | Test configurations, troubleshoot issues, and perform QA |
| Security and Access | Define and implement security models, profiles, roles and sharing setting | Ensure adequate data security and access control |
| Performance | Optimize code and configuration for performance and scalability | Monitor system performance and make modification as required |
| Documentation | Document technical specifications, code, and configurations | Document system configurations, processes, and procedures. |
| User training and support | Provide technical support to end-users and resolve issues | Train users, provide ongoing support, and address user queries. |
The roles of Salesforce developer and administrator are crucial for optimum utilization of Salesforce capabilities. Together, they ensure your org is always functioning seamlessly. Would you like to discover more opportunities with Salesforce? Talk to us and we will make the best Salesforce Admin and Developer service available to you.