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Salesforce MVPs, Ninja series Blogs
20
Aug

Why You Should Attend Dreamforce 2024

Posted by : Pooja Pushpan

Dreamforce, Salesforce’s flagship event, is a premier global gathering for professionals across industries, from tech enthusiasts to business leaders. With Dreamforce 2024 just around the corner, it’s the perfect time to explore why this event should be on your must-attend list. When and Where is Dreamforce 2024? Dreamforce 2024 will take place from September 16 to September 19, 2024, at the Moscone Center in San Francisco, California. The Moscone Center, with its state-of-the-art facilities, has been home to Dreamforce for many years. Its central location in San Francisco makes it easily accessible and a perfect venue for the event’s scale

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Salesforce MVPs, Ninja series Blogs
5
Aug

Choosing the Right AI Chatbot for Your Business

Posted by : Pooja Pushpan

As businesses increasingly turn to digital solutions to enhance customer engagement and streamline operations, AI chatbots have emerged as a popular and effective tool. These chatbots can handle a variety of tasks, from answering customer queries to automating repetitive processes. However, with numerous options available, choosing the right AI chatbot for your business can be a daunting task. This guide aims to simplify the decision-making process by outlining key considerations and features to look for in a chatbot solution. Understanding AI Chatbots An AI chatbot is a software application that uses artificial intelligence to interact with users, providing information, services,

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Salesforce MVPs, Ninja series Blogs
18
Jul

AI in Retail: Revolutionizing the Shopping Experience 

Posted by : Pooja Pushpan

Among the many sectors being revolutionized by AI, retail stands out due to its direct impact on consumer experiences and business operations. The integration of AI in retail is reshaping how businesses understand their customers, manage their inventory and streamline operations. This blog delves into the myriad ways AI is revolutionizing the retail sector, providing both consumers and retailers with unprecedented capabilities and opportunities.  Impact on Consumers Personalized Shopping Experiences One of the most significant impacts of AI in retail is the ability to offer personalized shopping experiences. AI algorithms analyze customer data, such as purchase history, browsing behavior, and

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Salesforce MVPs, Ninja series Blogs
8
Jul

Salesforce Consultant vs. Salesforce Architect: A Detailed Comparison

Posted by : Pooja Pushpan

In the ever-evolving technological innovation landscape, Salesforce is a premier platform that helps organizations streamline their operations and improve customer engagement. To maximize the benefits of Salesforce, businesses often seek the expertise of professionals like Salesforce Consultants and Salesforce Architects. While these roles may seem similar, they have distinct responsibilities and skill sets. This blog delves into the differences between a Salesforce Consultant and a Salesforce Architect, helping you understand which role best suits your needs or career aspirations. Salesforce Consultant A Salesforce Consultant is a professional who works closely with clients to understand their business processes and requirements and

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Salesforce MVPs, Ninja series Blogs
25
Jun

Salesforce Cybersecurity Best Practices

Posted by : Pooja Pushpan

With the proliferation of digital growth, one of the major concerns has been the explosion of cybersecurity threats. Every year, these attacks become more sophisticated, forcing companies to deal with serious repercussions. 90% of IT leaders face significant data security and governance challenges. When we talk about a domain like Salesforce that contains sensitive information, there are higher security threats. So how do you protect your Salesforce environment? Do you have the right strategy in place? What is Cybersecurity? Considering the amount of digital assets and information systems companies have, cybersecurity has become more crucial than ever. The phenomenon of

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Salesforce MVPs, Ninja series Blogs
25
Jun

Which Salesforce Edition is Right for You?

Posted by : Pooja Pushpan

If you are new to the world of Salesforce you must have encountered an array of features, editions, and pricing models. If the abundance of choices has perplexed you, you are certainly not the first. Let us start with the basics, that is Salesforce editions. Essential, Professionals, Enterprise, and Unlimited are the four core editions of Salesforce. They all differ from each other in respect to features and pricing models. If you are overwhelmed by the choices, let us help you decide by providing the right information. Salesforce Essentials Edition Salesforce Essentials offers basic CRM tools that are adequate for

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Salesforce MVPs, Ninja series Blogs
17
Jun

How Tableau Pulse Reinvents the Tableau Platform?

Posted by : Pooja Pushpan

Salesforce aims to leverage generative AI and integrate its potential in all parts of the platform. The introduction of Tableau Pulse was an innovative step towards this quest. Tableau Pulse is revolutionizing data experience to empower every employee with tailored, smart and contextual insights. It helps organization integrate data into their mundane tasks to make them faster and better. How do you access Tableau Pulse? Is it revolutionary? In this blog, we answer these questions and help you understand how Tableau Pulse can be a part of your organization. What is Tableau Pulse? Tableau Pulse envisions transforming the way companies

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Salesforce MVPs, Ninja series Blogs
14
Jun

Top Salesforce Summer 24 release

Posted by : Pooja Pushpan

Summer is here, so are the much-awaited Salesforce features of 2024. This release comes with a wide range of fresh features and improvements in areas like Experience Cloud, Lightning Cloud, Data Cloud, Einstein Automate, and many others. Salesforce Summer’24 Release: Features to Watch Out For 1. Flow Orchestration This feature allows users to manually suspend, and resume orchestration runs, providing more control and flexibility over processes. Additionally, improved standard reports and dashboards offer valuable insights into the continuous processes, making it easier to identify and resolve errors. 2. My Service Journey The feature helps users explore dynamic ways to enhance

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Salesforce MVPs, Ninja series Blogs
11
Jun

Salesforce Managed Services for Nonprofit Organizations

Posted by : Pooja Pushpan

Nonprofit organizations driven by integral missions to make a difference in various sectors often operate under resource constraints and deal with challenges in managing their operations efficiently. Leveraging the right solutions can be a game changer for these organizations. Salesforce managed services offer a comprehensive solution tailored to their requirements. In this detailed blog, we delve into all the prominent reasons why Salesforce-managed services for nonprofits are worth the investment. What is Included in Salesforce Managed Services for Nonprofits? What are the Benefits of Salesforce Managed Services for Nonprofits? Streamlined Operations Nonprofits often juggle tasks such as fundraising, volunteer management,

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Salesforce MVPs, Ninja series Blogs
11
Jun

The Buy vs Build Decision in AI

Posted by : Pooja Pushpan

In 2023, the market for AI technology stood at USD 200 billion and the numbers are speculated to hit USD 1.8 trillion by 2030. These numbers showcase the aggressive adoption of AI technology by companies worldwide. With the massive adoption, AI companies are rolling out tools to cater to diverse needs. However, companies are confounded by the question of whether to build or buy AI tools for their operations. In this blog, we aim to help you get the answer to this question and make an informed decision. Skill Accessibility Although highly versatile, many AI tools fail to cater to

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