Salesforce is a Leader in the 2018 Gartner Magic Quadrant

Salesforce being named a Leader in the 2018 Gartner Magic Quadrant for Configure, Price and Quote Application Suites is a key highlight of this year. Vendors are positioned in the Gartner Magic Quadrant based on completeness of vision and capacity to execute. Salesforce is the first platform to deliver true, integrated and seamless quote-to-cash. Salesforce CPQ automates the last stretch of the sales cycle to give you greater efficiency, higher win rates, and improved revenue.

According to Gartner, “configure, price and quote (CPQ) application suites enable sales organizations to automate and optimize the creation of quotes and capture of orders. CPQ is part of the larger quote-to-cash business process. Some vendors are building or acquiring CPQ, contract lifecycle management, sales performance management, order orchestration, price optimization and billing capabilities to offer a one-stop solution for the entire process. Leading CPQ solutions support the creation of quotes and capturing of orders across multiple channels of customer interaction (such as direct sales, contact center, point-of-sales, resellers, and customer self-service).”

Salesforce has also been positioned by Gartner, Inc. in the Leaders quadrant of the April 2018 Magic Quadrant for Enterprise High-Productivity Application Platform as a Service for its Lightning Platform solution. Gartner’s Magic Quadrants depend on thorough investigation, moved down by very organized procedures.
According to Gartner, “Leaders in a market combine an insightful understanding of the realities of the market, a reliable record, the ability to influence the market’s direction, the capability to attract and keep a following, and the capacity to lead. In the enterprise hpaPaaS (high productivity application platform as a service) market, leadership implies an understanding of the demands of the enterprise and the opportunities of cloud computing, and a genuine commitment to enterprise cloud computing and support for digital business.
A Leader must have demonstrated a market-leading vision and the ability to deliver on that vision. It must provide the set of services required by the enterprise in a public cloud offering, yet enable use by no-code or low-code developers. Only four vendors have sustained excellence in both execution and vision long enough to demonstrate effective leadership: two SaaS-plus-PaaS vendors and two independent vendors. With continued growth from Challengers and Visionaries, we expect additional vendors to advance in this direction during the next three years.
Note that a Leader is not always the best choice for a particular enterprise initiative. A focused, smaller vendor can provide excellent support and commitment to individual customers — especially when geographic or vertical industry specifics, or the need for a certain capability and commitment to specific features or functions, are important. This more focused type of vendor would not be rated as a Leader in the overall hpaPaaS market, but within a specific segment, it may well be treated as such. These market segments include process-centric and mobile-centric hpaPaaS today.”