A Glimpse of the New Nonprofit Cloud
minutes read
The world needs nonprofits more than ever. Organizations are harnessing the power of technology to build a better future. Anything is possible with the right tools.
Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits. This platform gives you a 360-degree view of your mission. It’s built with a community of over 30,000 trailblazers. It brings you the power and flexibility of Salesforce, the world’s #1 CRM.
Nonprofit Cloud can track and measure impact in real time, raise more opportunities with AI-driven insights on donors, and take every constituent on their own personal journey.
What are the benefits of a Nonprofit cloud?
- Spend less time on paperwork and more time providing high-quality client care.
- Engage and strengthen your community through collaboration.
- Connect to your constituents at the right time with the right message.
- Cultivate lifelong relationships and secure the support you need.
Features
- Case Management
Salesforce case management solutions simplify and streamline case and workflow management. You can track the services you deliver from admission to case conclusion, service planning to service entry, and program configuration to results revealing. Customer records are bound together and brought together. Social channels are integrated. And Salesforce mobile-enabled solutions let case managers get the job done from anywhere at any time, on any device. So they can quickly find the right information and deliver services fast.
- Call Centers and Client Service
Salesforce enables associations to give quality administration by offering easy-to-use and intense highlights like multi-channel support to draw in customers anyplace at anytime. Give your supporters powerful functionality and self-service options that increase fulfillment while bringing down your cost of administration.
- Program Management
Each nonprofit’s goal and program is one of a kind. You can deal with your whole program from one central location with Salesforce’s profoundly configurable and adaptable platform. Keep up comprehensive contact and statistic data about constituents and volunteers, order and oversee cases, arrange and plan assets, log and classify resources, bolster and authorize work processes, automate task of undertakings, and track detailed activity histories, all in one effortlessly configurable framework. Dashboards and reporting tools let you monitor key statistics initially and dive in to gauge results.
- Apps to fit your Mission
Nonprofit AppExchange is the most comprehensive source of social and mobile cloud applications for your company. You can make use of pre-incorporated solutions for marketing automation, events management, volunteer management, fundraising and more.
- Portfolio of Grants Management
Salesforce gives a steady and versatile stage to help an establishment’s present and developing grantmaking lifecycle with customizable solutions, budgeting, reporting, training and bolster.
Have a nonprofit use case that you would like to discuss and share? Reach out to our team and we’d love to talk!!
Some of the Salesforce customer success stories for nonprofits are:
https://www.salesforce.com/in/customer-success-stories/liberty-asia/
https://www.salesforce.com/in/customer-success-stories/otarc/
https://www.salesforce.com/in/customer-success-stories/the-big-issue/