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Salesforce MVPs, Ninja series Blogs

Salesforce makes POS Systems Smarter

Posted by Vrinda J Menon

The central purpose of sales is to process deals, returns, and trades progressively. In order to achieve this, you will need a customised solution to meet your ever-changing business prerequisites, and appreciate standard, consistent innovative updates. POS or Point of Sale software is used in conjunction with POS hardware by retailers, restaurateurs, and vendors of physical goods or services, to carry out transactions; process cash & credit card payments; and manage customer, tax, labor, and inventory information. The POS failover system helps in carrying out business without any hindrance even at unexpected outages. If you are a Smart POS provider,

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Salesforce MVPs, Ninja series Blogs

How Salesforce Lightning Accelerates your Business

Posted by Pooja Prakash J

If you’ve ever used Salesforce or a similar system in the past, you’ll find the launch of Salesforce Lightning simply amazing. The system is light, fast and designed to work with you. Salesforce Lightning was built entirely on the Salesforce App Cloud and includes the Lightning App Builder, Lightning Components and the all-new Lightning Design System. This allows you to create effective enterprise apps that can accelerate your business without stress. According to Marc Benioff, chairman and chief executive officer, Salesforce, “Lightning is a game-changer for Salesforce and our customers. It is fueling an unparalleled level of innovation across our

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Salesforce MVPs, Ninja series Blogs

Lightning Voice – Say Hello to the Next Level of Customer Experience

Posted by Soumini Vidyasagar

Every year Salesforce – the comprehensive, unified CRM platform – comes up with a brand new idea to achieve more customer reach. This year too, we weren’t disappointed as Salesforce had finally found a solution to fill that last bit of gap between the salespeople and customers with the introduction of the Lightning Voice in Sales Cloud. As per a random survey, salespeople wanted something more to reach out to their customers more promptly. Salesforce has granted their wish by delivering the Lightning Voice to Sales Cloud that can connect you to your customers like never before. Let’s see how

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Salesforce MVPs, Ninja series Blogs

Field Service Lightning- Salesforce’s Solution for Better Customer Connection

Posted by Pooja Prakash J

Field Service Lightning is a tool that has been developed on the customer service platform from Salesforce, one of the world’s leading CRM companies. It is a tool from Service Cloud that enables companies to deliver mobile intelligent customer service from phone to field.Before Lightning was introduced, calls that came into the customer service were processed in Service Cloud. Even though the sales team could access the customer records, there was no easy way to connect with people on the field. To close this gap, Salesforce came up with a modern approach to field service that is built for mobile

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