Salesforce Health Cloud is a health IT CRM system that incorporates doctor-patient relationship and record management services. Health Cloud bolsters one-to-one relationship management through a patient profile that integrates data from various information sources, including electronic medical records (EMRs), therapeutic gadgets and wearables. Health Cloud is among an increasing number of platforms that support a more engaged and tech-savvy patient base. According to Salesforce.com, 71 percent of recent college grads want doctors to provide mobile apps that support active engagement in health management; 63 percent need to have the capacity to send information from wearable gadgets to their specialists. Why

Healthcare has evolved into one of the major industries in the global economy today, keeping up with the latest trends in the market. With the growth in technology, healthcare consumers need a more direct connect with providers. Healthcare providers are in turn looking for ways to connect with their patients outside the traditional clinic visit. The leading CRM biggie, Salesforce has come up with a tailor-made product exclusively for the Healthcare industry called the Health Cloud. Let’s know more about how it works: Patient-Centered Care “The customer doesn’t care how much you know; until they know how much you care”