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Salesforce in Telecom

Posted by Vrinda J Menon

What is the current status of Telecom? Telecoms markets are saturated, fast-moving and highly competitive.Telecom is a sector going through an enormous amount of change in terms of the products and services being sold. The competitiveness in communication companies is high with new entrants, disruptors, demographics, changing customer expectations entering the cloud. They have to reinvent themselves, upsell and cross-sell, bundle and package every year as the technology and customer needs change. Salesforce for Communications gives clients, reps, specialists, and retailers clear, quick, simple access to all the data they require. This way, clients appreciate a more strong, customized involvement

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