Customer Service Platform

Salesforce MVPs, Ninja series Blogs

6

Jul

Salesforce in Telecom

Marketing cloud,Customer Service Platform,Sales automation - posted by Vrinda J Menon

What is the current status of Telecom? Telecoms markets are saturated, fast-moving and highly competitive.Telecom is a sector going through an enormous amount of change in terms of the products…

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Salesforce MVPs, Ninja series Blogs

17

Aug

Lightning Voice – Say Hello to the Next Level of Customer Experience

Salesforce Lightning,Customer Service Platform - posted by Soumini Vidyasagar

Every year Salesforce – the comprehensive, unified CRM platform – comes up with a brand new idea to achieve more customer reach. This year too, we weren’t disappointed as Salesforce…

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Salesforce MVPs, Ninja series Blogs

24

Jun

Field Service Lightning- Salesforce’s Solution for Better Customer Connection

Salesforce Lightning,CRM,Workforce,Customer Service Platform - posted by Pooja Prakash J

Field Service Lightning is a tool that has been developed on the customer service platform from Salesforce, one of the world’s leading CRM companies. It is a tool from Service…

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