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Get closer to your customers with Salesforce AI powered chatbot

Posted by Aiswarya Hariharan

Salesforce – the world’s #1 CRM platform, maintains its spot by outshining itself every time. Today, CRM has become an inevitable part of most businesses irrespective of their kind. Customer service is never an easy job even with a vast human resource backing it up. Most businesses today thrive on an extensive CRM and perfectly orchestrated automation suitable for their company. With Salesforce Service Cloud and AI integration, chatbox conversations between customers and representatives have been made easy and spontaneous. It can effectively reduce human intervention in such interactions and improve the response time for better services. Along with Einstein

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