Dazeworks transforms your operating and business models to meet the demands of the digital world and support your omnichannel strategies. The priority investment activities will be to create seamless workflows and business processes that integrate data from various touch points across existing traditional channels and multimodal options within the digital channels. Through our extensive domain and technology expertise using Salesforce, we provide value-driven IT services to telecom clients to accommodate your growing needs. We provide subscription management and detailed tracking of reseller activity for organizations.
We help communication service providers to deliver a fully personalized and effortless customer experience on every channel through Salesforce.
When your customers click on an offer, prospects get a fully personalized landing page that is formatted
for any device.
They can easily configure products and complete orders on their own. Otherwise they can instantly connect with the contact center for assistance and for continuing their transaction.
Contact center gives instant access to the prospect’s promotional offers, shopping carts and browsing history. They can easily recommend targeted products and services.